Frequently asked questions
Search for an answer or the right tool.
Salary & tax
How do I calculate my net salary?
Use the Brutto-Netto calculator — gross to net with 2026 tax & social contributions, by tax class.
Open →Which tax class is best for a married couple?
The tax-class optimizer compares IV/IV, III/V and IV+factor and recommends one for your incomes.
Open →Minijob or Midijob — what's my net?
The mini/midi calculator shows your net and the employer's cost (2026 limits €603 / €2,000).
Open →Retirement
How much German pension will I get?
The retirement planner estimates your statutory pension (2026 values) and your gap.
Open →Do my years worked abroad count?
For qualifying yes — EU & agreement countries count toward the minimum; each country pays its own share.
Open →Can I transfer my pension to Germany?
Usually no — each country pays its own pro-rata pension; real capital transfer is rare.
Open →Should I invest or top up my pension?
The tax comparator shows the up-front tax saving of bAV/Rürup/Riester vs an ETF — education, not advice.
Open →Rights & money
Is there money I'm owed?
The 'money found' check estimates refunds & benefits you may be missing.
Open →How do I get a free SCHUFA report?
You're entitled to one free Datenkopie per year — the guide shows how.
Open →What are my consumer rights & refunds?
Browse free entitlements, money-back rights and guided savings — with official links.
Open →Everyday
Shopping & deals
How do the deals work? Why so few?
We only show legally-sourced partner (Awin) offers for now — broader sourcing is coming.
Open →Can I buy on EziLens?
No — we link you to the retailer; EziLens is an independent comparison and sells nothing.
Privacy & advice
How do EziLens credits work?
AI features use credits. Free gives you 20 AI credits a month; Plus gives 500. Your credits are shared across every EziLens AI tool — translation, letter explanations, property checks, AI search and more. They refill at the start of each month.
Open →What is the difference between Free and Plus?
Free includes 20 AI credits a month and the core Germany tools. Plus is €7.99/month (or €79/year) and includes 500 AI credits a month plus deeper reports and saved tools. Both share one credit balance across every AI tool; Plus is generous, not unlimited.
Open →How does magic-link login work?
Enter your email and we send you a one-time sign-in link (and a short code). Open the link or enter the code to sign in — no password to remember. You can use EziLens as a guest; an account lets your credits and saved items follow you across devices.
Open →Are uploaded letters or documents stored?
No. When you decode an official letter, the raw letter text and any photo are processed in memory and are not stored — only the structured result (deadlines, topic, risk) is kept. Document analysis runs on your device wherever possible.
Open →How can I cancel Plus or ask about billing?
To manage or cancel Plus, or for any billing question, reach us through the Contact page and we'll help. We confirm changes by email.
Open →Does EziLens give legal, tax, medical or financial advice?
No. EziLens gives educational, source-backed guidance to help you decide and act — it is not legal, tax, medical or financial advice. We link to official German sources so you can verify, and we recommend a licensed professional for binding decisions.
Is my data private?
We don't sell personal data; the calculators run in your browser. Pick the privacy-friendly cookie option.
Is this financial, tax or legal advice?
No — these are educational estimates. For decisions, ask a licensed guide or the official body (e.g. DRV, free).
Is EziLens free?
Yes — comparing, the calculators, alerts and guides are all free.
Do I need an account?
No — EziLens works without a password; your settings stay on your device.
